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Evelyn S.

1
Level 1 Contributor

Contributor Level

Total Points
241

3 Reviews by Evelyn

  • CareCredit

12/31/22

They shut off my card (WITHOUT informing me) during my pets Cancer care follow ups. Wont turn the card back on and wont let me get a new account. Supervisors wont help eaither. I wrote a letter PLEADING with them to turn back on and the coldy denied it.

I had to DELAY his simple treatment due to them suddenly shutting off my card which casued my pet to be in the Hosptial for 9 days costing $20,000.

I will ALWAYS share with ANYONE who I come accross that has a pet to NEVER sign up with this HORRIBLE company.

BTW- Care Credits "reason" for shutting of my card was NOT a valid one. I suspect they did it because I requested for a credit increase just a few weeks before they shut my card off.

COLD. HEARTLESS. MONEY HUNGRY.

Service
Value
Quality
  • Vitacost

8/27/20

Stopped buying from this company over a year ago due to poor customer service help with orders. Thought I would try them again since I was sent a coupn. I regret doing so as the one item I needed never shipped and was cancelled from their company without telling me so. The other itmes were only fillers to get free shipping and 2 items were the incorecct ones a=while the other one arrived leaking BOTH times(with replacement). They never adressed mycomplaint of the cancelled item, didnt make right the incorrect itemes sent and still don know hwat to do with the leaking tea tree bottles. Not a happy costumer.

  • Eyebuydirect

4/20/18

Had a great experience purchasing my first order from this company. The only complaint I have and why I gave it 4 stars instead of 5 because the glasses I wanted to order have been out of stock for a while and I can not find any information of when they will be back in stock. So I had to order an alternate pair. Hope I like them!

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