Thumbnail of user evelyng34

Evelyn G.

Contributor Level

Total Points
80

1 Review by Evelyn

  • Grubhub

9/23/17

GrubHub has sunk to the bottom of the barrel. They have consistently told lies about my order being "on the way" when in fact it is not. For the second time, my husband and I have waited over TWO hours for our food and still nothing. I thought the first time was a fluke and that I should give them another chance. Bad choice. Once again they say "oh order will be there in 15 mins", then I call back and they say they are sorry, it will be 5 more mins. I call the actual restaurant and it turns out they didn't have a delivery driver, had to call someone in, and that it would be another 20 MINS.

Needless to say, I canceled my order. Nothing is worse than a hungry, angry customer. If grubHub would have just told the truth about timing of delivery, I would have canceled and actually had breakfast somewhere.

Don't bother with GrubHub - they are terrible and have gotten progressively worse over the years.

Evelyn hasn’t received any votes.

Evelyn hasn’t received any thanks yous.

Evelyn doesn’t have any fans yet.

Evelyn isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user malloneegold
Bill M. reviewed Grubhub
4/12/24

I made the mistake of using Grub Hub again. Every time I do, the delivery time changes several...

Thumbnail of user maryhadalillambpie
MO g. reviewed Grubhub
4/5/24

This is the complaint I made to the BBB about my GrubHub order I placed today: I was charged...