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Eva W.

Contributor Level

Total Points
161

2 Reviews by Eva

  • Zenni Optical

7/2/18

I was in awe if the price of the glasses (definitely the best of all online glasses stores from what I can see). The four glasses I have received were pretty good. However, for one of them the size was a bit off the size was a bit off (my fault on the measurements department) and it was a really timely process to return them and the customer service on that department was lacking. I eventually managed to get 100% store credit for that pair but compared to other online eyewear stores it was definitely a mission.

Tip for consumers:
Make sure you know your size before ordering because returning is difficult.

Service
Value
Shipping
Returns
Quality
  • Eyebuydirect

6/17/18

Great price, quality, customer service and easy returns. Nothing bad to say about this company. Would definitely recommend.

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