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Hotels.com 1/5 stars. This does not surprise me because of their greed.
Hotels.com has a consumer rating of 1.31 stars from 789 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Hotels.com most frequently mention customer service, credit card and confirmation email problems. Hotels.com ranks 390th among Hotels sites.
Don't use them. Call the hotel directly and you can usually get a better rate and better cancellation policy. I will never use them again. They operate inefficiently with uninformed staff.
Do no use them. There is no peace of mind with them! Call hotel instead.
Tip for consumers:
Do not use hotels.com Call the hotel directly to make reservations. They will have a better cancellation policy and better rates. Don't let hotels.com take more money from your vacation for their greed!
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I would prefer to give this company a half a star. It was very easy to book my room and get a...
Do NOT rent from Hotels.com. I rented a room, they took my money, never sent me a conformation...
