This company has been awful at literally every step! They have overcharged me on numerous occasions. All calls require at least an hour of your time and shuffling from one department to the next. They even charged a cancelled card (I canceled with B of A almost a year earlier) and they found a way to reopen my closed credit card and make charges to it due to phantom recurring fees that I expressly opted out of! Awful, awful, awful! I turned to a real accountant and lawyer for my current services and realized that Legalzoom overcharged, overcomplicates. And preys on entrepreneurs at their most vulnerable time (startup)!
Hi Evan, it is very important to us that our customers are happy with the products and services we offer. We want you to be satisfied and we’d like an opportunity to try to make things right. Please contact a manager directly via help@legalzoom.com.