Evan J.

Recently went to a friend's wedding who blocked off rooms using Reservations.com. Registered with them and was told it would cost $117 for the night. We agreed and went through with the process. When looking at the transaction the following night I found that I had been charged $200 for the night. The $117 CAD was transferred to American and charged, with an additional $20 service fee that we were not told about. When I called to ask about it I was told the service fee would not be refundable and the company would conduct an investigation and get back to us within a few days. We never received a phone call. Would not recommend using especially if you are Canadian. Takes your money and makes you overpay like crazy.