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Evan B.

Contributor Level

Total Points
89

1 Review by Evan

  • Spokeo

2/24/21
Verified purchase

Spokeo will offer you a search for 95 cents and then automatically charge you $24.95 for membership after a weeklong free trial. Notification of this impending charge is buried at the bottom of the email receipt for the 95 cents. However, I did find that if you harass them enough, (I contacted them twice) they will give you a full refund. They have apparently done the same for others.

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Spokeo I. – Spokeo Rep

Dear Evan:

I received your complaint to the SiteJabber.com page for Spokeo, on February 24,2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.

Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks
-Spokeo Customer Care

Evan Has Earned 7 Votes

Evan B.'s review of Spokeo earned 7 Very Helpful votes

Evan Has Received 1 Thank You

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Philip L. thanked you for your review of Spokeo

“Thanks for the heads up.”

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