We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Evan B.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology

Member since August 2019

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    48

Review Distribution

1 Review by Evan

ZTE
8/9/19
**this is a review of the company, not of their phones**

On July 15th i ordered a Blade Max View (+ case) for $164.23. The sales associate assured me it would arrive in a week. I did not receive an order confirmation within 24 hours, so i contacted them directly to receive one (red flag #1). I then waited... and waited... and waited for the order confirmation (free shipping through ZTE is FedEx 2-day. After contacting the chat support multiple times, i was put in contact with a manager that promised me that she would get back to me with a shipping number by the end of the day (Monday, July 22nd). She did not. The next day, I request a refund and am told that, even though the item had not shipped, even though i had paid the money, they could not process a refund. They then shipped the item anyway (which i immediately returned to sender via contacting FedEx directly).

I have still not received my money, even though ZTE has received the phone they shipped as of the 29th of July.

Tip for consumers: ZTE makes an alright phone. just don't buy it from them directly - the entire staff is incompetent, dishonest, and generally obstructive.

Evan hasn’t received any votes.

Evan hasn’t received any thanks yous.

Evan doesn’t have any fans yet.

Evan isn’t following anybody yet.

Similar Reviewers on Sitejabber

sharhondar
9/11/18

Ok I have a ZTE PHONE AND IT HAS TOO MANY APPS. INSTALLED AND NOT ENOUGH STORAGE FIR ME TOO...

sharonp175
Sharon P. reviewed ZTE
5/27/18

I bought a ZTE Max thru boost, I have had the worst issues ever! Screen glitches, I get the same...