I am very grateful I found this website. As soon as I entered Derek asked me if I had any questions, I obviously had a bunch of questions. He was so helpful and answered in such a nice way. He provided me with the information I needed to be able to have the letter for my dog Luna. I got the letter in such a fast manner; it is great and is all I need to be able to fly with my dog. I searched for other companies too to see which one was the best but I went with this one because of the customer service. Derek was able to answer my questions right away and that gave me reassurance. Thank you so much.
Thank you for your positive feedback, Eva. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.