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eva l.

  • 1 Review
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since February 2018

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1 Review by eva

I am extremely disappointed in my product - the damages/paint falling off the handle and linings were half shown on the product photos. They want you to pay for a return $60 USD - and customer service is terrible, very rude. Im so disappointed.

Update since reply from yoogis closet
- Thanks kelsey for your response. I hope that your professional /nice tone and manner can be reflected in the customer support received through email by your colleagues - its a huge difference from what Ive recieved from your customer support team previously.
Client-Service Y. – Yoogi's Closet Rep
Hi Eva! We are sorry to hear that you were not 100% satisfied with your Yoogi's Closet experience and thank you for your feedback.
While we do offer free shipment of your order to you via UPS standard ground mail, we do ask that our client's be responsible for return shipment costs. Should you chose to shop with our company again we would encourage you to contact our client services representatives either via email, live chat or telephone regarding any questions or concerns you may have before or after making the purchase. Our representatives have the ability to pull items and review them, answering any specific questions. If you are disappointed with the item once its received our representatives are here to help explain the listing and assist with any questions and concerns you may have.
We hope to have the opportunity to serve you again in the near future.

eva Has Earned 7 Votes

Eva L.'s review of Yoogi's Closet earned 7 Very Helpful votes

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