February 5 2019. After this email feedback to LDS Singles they told me more or less that it was my own doing... and denied me access..."This is my second try as a premium subscriber. Out of ten profiles you try to match me with, six(!) of them were removed due to not following rules. Sure, they did something not allowed, fine. I support your rules. Maybe do it clearer to those who try to leave contact info in messages or try to get financial info from subscribers like me. Both times I subscribed I noticed fake profiles/information: As when someone seem to just talks about themselves as if they didn't get my response. Somewhat a generic response from them. Also, as an improvement idea for you: please show removed profile pictures at least for a week so we remember who this was and we can go from there.
Also, and this is big: This last week you had plenty of "technical issues" or your site did not come up at all, loading and loading, nothing happened. So sick of it. And I do not get enough matches from you, which tells me that your site is not that popular. It definitely has glitches. So, I will not renew after this. Compared to other dating sites, yours look old and as if nothing is going on. Same old, same old. Why don't you give it a face lift, make it fresh, make it inviting? Some fresh ads, pop-ups and such to show your company is still alive and kicking? Maybe your site will get some new people interested and maybe your old ones will return. Sorry for this bad feedback, hope you will take it to heart (pun intended)".
We replied to your message the very same day and we regret your attitude. When members reset their passwords, they receive an e-mail that contains the new password. But how would a third party be able to see that? Do they have access to your e-mail?
The new password confirmation e-mail is sent by the system, and is encrypted and not visible to us. TrueLDS does not collect names, payments information, telephone numbers, or any private information from its members. TrueLDS is one if the most private dating sites on the web.