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1 Review by Eu

Hebeos

Hebeos

5/12/19

THEY DO NOT HONOR THEIR RETURN POLICY. I ordered a dress for my wedding. The dress did not fit me. It was loose from the chest area, loose from the stomach, and too tight from the legs to even sit down. Quality of the dress and presentation was whatever. but it just wasnt a good fit.
I sent pictures and explained to customer service. I mean if you purchase a product, and you aren't satisfied on how you look and fits you (specially if you cant even sit down with the dress), that should be enough reason to accept a client trying to return/exchange ... like any other nonScam sites do. Their reponse was "thanks for your pictures but the dress looks nice no problem can be told out it is not returnable". Like if she was the one wearing it.
DO NOT ORDER FROM HERE! we all know online shopping is tricky but at least some other sites give you the opportunity to return or exchange size/product if it doesn't work. Super sad and frustrated.

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