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Euan H.

  • 1 Review
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Sports

Member since March 2019

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1 Review by Euan


I'll start by saying I'm only giving this review as Acycles' treatment of me has been nothing short of appalling.
In short, placed an order for about £750, kept one of the items, returned the rest by tracked insured post, which arrived back with them within days. From there, it was just a horror story. They never answered the phone (if you can find the telephone number!), never answered over 27 emails (I kid you not), all this time I was accruing interest on my credit card. Eventually raised someone on the phone, assured me they would refund me. 3.5 MONTHS passed in total, trying to get my refund, and eventually, I got it. Despite this all being due to their complete incompetence and disregard for a customer, I received no apology, no remorse, no gesture to repay my accrued interest, cost of calls, nothing at all. A complete shambles of a company with the customer at the very bottom of their interest list. Worst retail experience of my entire 39 years.
Avoid at all costs, see past the constant clearance sale prices, it's simply not worth it.

Euan Has Earned 4 Votes

Euan H.'s review of ACycles.co.uk earned 4 Very Helpful votes

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