Ethel M.

I went to Walmart on Saturday March 2nd, 2024. My compliant is that it took me one hour and ten minutes to get checked out. There were on two lanes open out of about fifteen. When the cashier finally checked me out she said this was her first day. The line was so long it was backed up near the Pharmacy on the other end of the store. The self service lines were backed up all the way back to the meat department. I am visually impaired so I can't use self checkout. Walmart have gone to the dogs. Customer service is D-. No manager to be seen anywhere. Their stores are not well stocked like they use to be and their prices have skyrocket. They are like all these other stores putting greed before customers, as if they do not have enough money. Greed is taking over this country. I will think twice before going back to WALMART. I was finally checked out at Walmart at 8180 S Tryon at 8:16pm. Charlotte, NC. I am a Senior Citizen and I don't know how to download my receipt. The transaction number TC# 0986 9443 3738 8242 8568.

My friend Debbie and I went into the Versona store for women on Sunday, January 20,2019 at 12:32 pm. No one greeted us as we enter the store, however there were three women standing in a circle talking. As we shop I found a pair of earrings that I wanted to buy. I looked around for a sales clerk and notice the three lading still talking. We had been in the store for about 29 to 25 minutes and still no one ask if we needed help. I looked at the check out counter and no one was there... so I stood close to the women not wanting to interrupt their conversation. So, I finally ask if someone could help me and this one women said, oh yea. She never ask if I found everything ok or greeted me. I told her that if I did not want the earring I would not shop in her store because that was the worst no customer service I have ever experienced. I do believe they were purposely ignoring me because I am a black female. I reported this to Kelly Thompson at another Versona store. I ask her to view the store security tapes because this was unacceptable. A horrible experience.

First of all, I would like to say Thank You for your great program. With your service I was able to find a great roommate. Also, I appreciate how quickly your support team responded when I had a question. I would highly recommend your service to anyone.