Their customer services have been great. Although there were a few problems and difficulty with the delivery services during this moment, but their people have been very responsible and helpful. They have also taken care of the matter quickly.
I am glad that they offer solution as soon as possible. No business is perfect anyways. I would rate 5 stars for the staff's efficiency, responsibility, and kindness.
Would definitely buy from MiniInTheBox again
This is Customer Service Supervisor from MiniInTheBox. I am glad to help.
I am really sorry that your package was delayed due to the busy holiday season. I sincerely apologize for all the inconvenience caused. We will take full responsibility of this problem.
I had conducted new Ticket ID =17653303 in our ticket center and provide solutions for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.