Esther D.

I have ordered from this company a few times, and have always been satisfied. As a 'VIP' member, (which happens when you enroll, and make a purchase), you agree to pay a monthly autopay of $29.95, that you can later use towards clothes. You need to go into the site between the first and fifth of every month and 'skip' the month, to avoid having the auto payment deducted. I forgot to do it this month, and made a phone call. Quick and easily they were able to refund a one time payment for me without any issue. The bad part is it will take 5-7 days to come through, but they didn't have any problem helping me out. Now, to remember to go in and skip next month. :)