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Essie B.

1
Level 1 Contributor

Contributor Level

Total Points
441

4 Reviews by Essie

  • TripsPass

10/17/23
Verified purchase
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Support T. – TripsPass Rep

Hi Essie, your feedback means a lot to us! 🌟 If you ever have more questions or need assistance, our dedicated customer service team is here for you 24/7. Feel free to reach out anytime at support@tripspass.com. Safe travels and thank you for being a valued part of our community! 🛫✨

  • Jollychic

2/17/19

So disappointed with the product. The shoes I ordered arrived in a package with no box so when I opened the bag the shoes were misshapened. The smell of the shoes was so terrible I had to put them in the basement.
The shoes are poorly made and I will never wear them. Please do not order from this website.

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Jolly J. – Jollychic Rep

Dear customer, we feel sincerely sorry for that you are not satisfied with the purchased item.
Could you please show us your order number or tracking number which can help us to check more details? We will confirm it and give you a satisfactory solution.
Besides, you can apply for refund within 15 days if you are not satisfied after receiving, also please contact us via Live Chat or Phone call directly if needed.
Your kindly understanding will be highly appreciated.

  • SuzyShier

8/9/16

Buyer beware- once you purchase clothing, jewelry etc you can only exchange or get store credit.

I found this out when I went to return some clothing. In this day and age one would think there would be a better return policy and they are not some "Mom and Pop: run business. Think twice and make your purchases elsewhere.

Service
Value
Returns
Quality
  • Zulily

2/23/16

I puchased 3 items from Zulily which arrived today.

I ordered ombre yoga pants. What arrived was nothing like the photo and reminded me of cotton pajama pants. Also I ordered one size up and they are snug.
The t-shirt I ordered was not the brand that was advertised although the image was the same it almost looked worn! I ordered my usual size and it fits but I would only use it for painting or gardening...

The third item was a sweater coat. It looks like the photo and I am pleased. Once again I ordered a size up and it fits me very well.

The customer service person was lovely and very apologetic and gave me a credit towards other purchases. BUT I am not sure I want to order again from this site. Buyer beware!

Essie Has Earned 21 Votes

Essie B.'s review of Zulily earned 12 Very Helpful votes

Essie B.'s review of Jollychic earned 3 Very Helpful votes

Essie B.'s review of SuzyShier earned 6 Very Helpful votes

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