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ELLEN H.

2
Level 2 Contributor

Contributor Level

Total Points
424

5 Reviews by ELLEN

  • Tophatter

6/7/17

Purchased bracelet and a ring from tophatter. Their valution/price was usd $1,200 on bracelet. For insurance purposes took jewellery to be valued. Was advised not worth valuing them - expect some discrepancy in valuation to their pricing but not to find item completely worthless.

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Tophatter S. – Tophatter Rep

Ellen,

I'm very sorry to hear your item was not as described by the seller. Tophatter has very strict policies which require sellers to accurately describe or represent items for sale. Apparently, this was not the case with your transaction and you have my sincere apologies for that.

Please open a return request if it's within 30 days from delivery. Full details on our return policy can be found here: http://tinyurl.com/h7xokwj.

If you need further assistance, please contact our customer support team by email http://tinyurl.com/j8eo7hu

Thank you for your patience and understanding.

Warm regards,
Felicia

  • Catch AU

6/6/17

Have purchased from catchoftheday several times now. Sale prices are great, Items sent quickly and packaged well. Returns - only had problem with one product, after supplying photograph of item I was advised replacement would be sent out and received emaill confirming this. Usually my first reaction was to cringe and worry about hassle I was going to receive- this never happened with catchoftheday extremely polite customer service office and actually listened to what I had to say. Recommend this website but would still advise shop-around also.

  • iOffer

6/5/17

Purchased handbag from ioffer, then I was receiving messages asking for 5 star rating from seller. Used handbag less than a dozen times and started to fall to pieces. Seller did not respond to any of my emails of complaint. Handbag ended up in bin.

  • Amazon

5/19/17

Find prices very reasonable and postage to Australia in most cases is acceptable. Have only ordered 4 items, have found despatched quickly. Opening in Australia soon, looking forward to this.

  • Bed Bath & Beyond

5/19/17

I have found this site to have reasonable prices, yet have to cancel what is in my cart as postage/handling is outrageous. Cost is always more than the actual value of product - in fact many times more if it is a small/light item. Dinner set postage was same price as item. Why are they even bothering to now include Australia other than to rip buyers off.

ELLEN Has Earned 24 Votes

Ellen H.'s review of iOffer earned a Very Helpful vote

Ellen H.'s review of Tophatter earned 7 Very Helpful votes

Ellen H.'s review of Catch AU earned 16 Very Helpful votes

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