I'm confused now - Hi can you please reschedule my order because I lost my wallet with my money that same day when I ordered. I did try to cancel my order that time and it got cancelled when I type the order number there is an option there to cancel the order. I was shocked as to why I still have an email confirmation and updates about the one that I've cancelled. So if it is in delivery right now please do reschedule it. I just saw you your updates that's why O immediately emailed you.
We're sorry to hear about that, Erza. For cancellation request and other concerns and follow ups, you may call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!