We traded in an iPhone 8 Plus, galaxy s8 and a galaxy note 8. Told us our trade-ins would not be receiving any credit towards our bill or towards carrier freedom. Even though we were quoted at $600 per phone. Ended up only giving us $122 for one of the phones. Mind you all these phones were in prime working condition like new. And when we said we would like our phones back they told us that they didn't belong to us anymore since we traded them in. They stole from us. I would not recommend T-Mobile to anyone.