Seller do not help the customers in anything; they only serve to say can not. Before this purcharse I had stopped buying in Swetwater, because of problems with the sellers, since these they not help the customer. The present purchase, I made it because the Guitar Center did not have the equipment I needed. At Guitar Center, they continually send me coupons for discounts, offers and sellers always give me their help with shipping to Puerto Rico. That's the reason why I stopped buying at Sweetwater