I give them a zero. Horrible customer service. Called and left emails. I purchased the outfit in October and only got 1/2 of it. Called and emailed wanting the entire product for a festival. Needless to say it was ordered oct. 2016. And today is gen. 22 2017 and still do not have it they will not contact me. No responding emails. Out of a lot if money bc they took it out immediately. Was told to report them to FBI for internet fraud and practices. I just want my product. Will never order from them again!