Lies, rip off and disappointment are their parameters. Slow, unreliable and worthless are their policies. If you rent their equipment and it fails, they charge a hundred bucks to send someone out to fix THEIR JUNK! Their customer service is horrible and unresponsive, and many do not pronounce English well enough for you to understand them. They hold sway out in the boonies since the others don't come out here. It seems like a violation of the anti-trust laws in a way. Most of the time, dial up is barely slower. Anyone who logs on in the area slows EVERYONE ELSE down. If the weather is bad, they don't work at all. If you go with them, then buy Vaseline and practice touching your toes.