Sounds crazy, but I didn't realize the shirt I ordered was custom because it was already made on their site when I searched for the shirt. After going back in the emails and pretending to order the shirt again, I found that nowhere did it describe the order as being a custom order. On top of that, I paid $15 EXTRA for shipping and it was still late. So when I finally received the shirt the sizing wasn't accurate and the Medium actually fit like an X-Small. I am not able to return the item now because it is apparently a custom order. Very upset that I wasted all that money and can't get a single thing back. Never shopping here again.