Prefer to give. O stars ordered over a month ago haven't received yet and won't respond to emails! Not sure what else to do now server not responding at all! Very frustrated and disappointed! Terrible way to do business!
So sorry for bringing you an unhappy shopping experience.We usually ship your order within 2-3 business days after you paid. But there might be a litter bit delay due to the back order, Also, there are many uncontrolled factors like customs, weather and so on will affect the efficiency of shipping. Could you please consult with your local post office to see if the package is already there. This situation happens sometimes.If you still cannot find your package, feel free to contact us, we will give you a reasonable solution.So please contact us directly to tell us your order number, we will check it for you and reply you as soon as possible.We will try our best to improve our customer service. Thank you so much!
Best regards,
Banggood Team
Erin Has Earned 5 Votes
Erin L.'s review of Banggood earned 5 Very Helpful votes
Dear Erin L,
So sorry for bringing you an unhappy shopping experience.We usually ship your order within 2-3 business days after you paid. But there might be a litter bit delay due to the back order, Also, there are many uncontrolled factors like customs, weather and so on will affect the efficiency of shipping. Could you please consult with your local post office to see if the package is already there. This situation happens sometimes.If you still cannot find your package, feel free to contact us, we will give you a reasonable solution.So please contact us directly to tell us your order number, we will check it for you and reply you as soon as possible.We will try our best to improve our customer service. Thank you so much!
Best regards,
Banggood Team