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Erin G.

1
Level 1 Contributor

Contributor Level

Total Points
315

2 Reviews by Erin

  • Match

3/3/17

I guess Match.com is unable to compete with the newer dating sites because they have now become a complete scam. I signed up for the trial, hated it. Nothing but unattractive people on there. Before the end of that month I cancelled my subscription per THEIR site guidelines, well they did not stop taking the $37.00 out of my account. I submitted ANOTHER request asking them to stop. Still wouldn't stop taking my money, from September until February I was STILL paying for this service. So I called my bank and had them block it. I lost my debit card and got a new one, it is now March, they are STILL taking my money. I called customer service and was told that once I got a new debit card that AUTOMATICALLY reinstated me for the subscription. They saw that I requested it to be cancelled 7 months ago, and REFUSED to give me ANY money back. They also somehow got ahold of my new debit card number and have just been helping themselves to my money. STAY AWAY FROM THIS SITE! Total SCAM!

  • ZAFUL

9/15/15

Please see the below disclaimer that Zufal has posted on their website. If you recieve the wrong size, they won't except returns! Lol! This is how they get away with sending you whatever garbage they have lying around and not getting sued! Apparently the reason the clothes look COMPLETELY different then what they are advertising is because of " lighting, and the settings on your computer. How ridiculous!

Product Size Disclaimer:
We do not accept any responsibility or liability for the incorrect purchase of our products. All of the products on the website are extensively tested to comply with rigorous and strict QC standards. For all of our clothing products, items and accessories, please take careful note of the precise measurements, mainly shown in centimeters (CM). As part of our company policy, we will not be able to accept returns or provide refunds for items which are the wrong size.

Clothing Color Disclaimer:
The precise color of the clothing item(s) may vary depending on the specific monitor, the settings and the lighting conditions. The item(s) colors depicted should only be used as an approximate guide.

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Charlie F. – ZAFUL Rep

Dear Erin,

Thank you for notifying us of your complaint.

We offer the detailed measurement chart for each item, maybe you chose your regular size and the size you chose was not fit.
Could you please tell us your order number so that we can offer a better solution?

We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.

Best regards,
Zaful.com Customer Service

Erin Has Earned 15 Votes

Erin G.'s review of ZAFUL earned 7 Very Helpful votes

Erin G.'s review of Match earned 8 Very Helpful votes

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