They took my money in Dec. 2014, and shipped only 1of 3 of my items without any explanation. Ignored all of my attempts to contact them. Finally responded to me demanding more money to ship my missing items that I have already paid for. I declined and demanded a refund. Ignored. Research lead me to finding hundreds of other women they have done this same exact scam to. They now delete my attempts to contact them and continue to ignore me until I report them to consumer protection agencies and begin to publicly warn others of their crimes. The California DA office acknowledged that they are currently under several active investgations internationally for cyber fraud. They operate under many different names and when things get too hot under one name they simply shut down and reopen under another name. They advertise for free internationally on Facebook, Twitter and Pinterest. They now post responses to my public complaints about them as if it's all a simple misunderstanding and I just need to contact them as to appear legitimate. Meanwhile I am blocked from contacting them.
Dear erin,
We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction.
We will be very appreciate it that if you can tell us your full order number(invoice ID), we will deal with it for you. The Order number you provided is not exist.
Best Regards
Customer Service