I have used TaxAct for the last 6 years to file my returns, but NONE of my data is available. My old account just disappeared.
The website is usually not working properly which made completing my business and personal returns this year quite challenging.
THEN to top it all off, my business return would not efile and I got no explanation as to why AND I was charged twice. The phone number listed on my credit card bill is no longer in service. The new number they give is listed so quickly I had to call twice to write it down. AND they are closed on Saturday...
Not to mention I can't get a status of my personal return...
Could not get any worse than this.