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Erin B.

Contributor Level

Total Points
82

1 Review by Erin

  • Mercari

2/20/17

I have used this app to buy and sell for almost a whole year now and absolutely loved it! I have almost 400 great ratings and only 1 poor out of all of those. Anyways, I've always had a great experience until actually just this past month. I made a couple of purchases using my own credits and a credit card in my mom's name with her permission. Now, mind you, I always use her card and just give her the cash and it has never been a problem before until now... After I made these purchases, Mercari cancelled all of them saying there was "suspicious activity" even the ones I purchased with my own credits! Like wtf? So the credits were refunded, but my account was suspended and I had to wait for the credit card to be refunded. So, I went and bought a prepaid debit card brand new out of the store so I could repurchase my items after my account was restored and not have to wait on my refund... Well, once I started repurchasing my items, these idiots cancelled my transactions again saying this time that the card I was using was already on another account which is impossible because I just bought it! I tried to explain that to them, but they are idiots and still said the card was on someone else's account... Ridiculous! So now my account has been suspended indefinitely which is a bunch of bs! Everytime I contact them, they just give me some stupid run around message. I actually had a great experience with this app until just now and I am so pissed that I am giving them poor ratings on every front possible!

Erin Has Earned 2 Votes

Erin B.'s review of Mercari earned 2 Very Helpful votes

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