erikh331

Erik H.

Contributor Level

Total Points
85

1 Review by Erik

7/29/21
Verified purchase

This place is a flat joke that sells fake merchandise. I ordered a pair of name brand frames, they showed up in a box that wasn't even correct, missing authentication certificate. Oh yeah, and that was after waiting a month because of "warehouse issues" for something they supposedly had in stock. I suggest you look up their BBB (better business bureau) ratings, not this joke of a website. There's far more honest opinions there.

*edited 09. 28. 21* I finally got word back from Luxottica, and they claim these guys are an authentic reseller. However, that doesn't negate the many discrepancies I found between these frames and ones purchased direct from Luxottica. Maybe they're an authorized reseller with some creative warehousing/supply chain elements. Maybe I got a bad pair. IDK. All I can say with a certainty is the customer service was non-existent until I threatened disputing the charge with the issuing bank, and their review clearly are padded (and most of the positives fake, from the writing).

So kind of a mixed bag. I'd shop here with real caution if I were you.

Tip for consumers:
Avoid EZcontacts like the plague. Or check their reviews on social media, the BBB, etc. You'll find a LONG line of unhappy customers just like me.

Products used:
None. They were fake.

Erik Has Earned 5 Votes

Erik H.'s review of EZContacts earned 5 Very Helpful votes

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