Erika O.

This is the worst company ever and I will never use them or Groupon, for that matter, ever again! First, I ordered the mink blankets and upon arrival, I was astounded to see that they were the size of nothing more than a large hand towel. Unfortunately, I still had a Groupon for 9- 10x10 Canvas prints that I had purchased before receiving the "blankets". When trying to redeem the canvas prints, neither Groupon nor this horrible company called Printerpix would provide instructions on how to redeem. After multiple attempts of placing the order using my Groupon, I called Printerpix, but to no avail. I was placed on hold multiple times (at least 30 minutes each time) and even disconnected at times. After trying chat several times, the two reps assured me the issue was resolved. After attempting to place the order again with no success, I sent two emails (including screenshots of the error message and my groupon) and never received a response. After a week, I called back and was connected to a person that was EXTREMELY RUDE and even asked if I was driving and listening to him! He told me that I needed remove the items from my cart and start over. I've never received such HORRIBLE Customer Service if you want to call it that. I told him that I would attempt to replace the order and if it didnt work I would call back and speak to a supervisor. Within five minutes, I removed the items from my cart, and replaced the order AGAIN! Of course, it didnt work and I called back immediately and was connected to the absolute worst representative EVER! I insisted on speaking with a supervisor and he stated repeatedly that he could not do that and that ALL of the supervisors where on the phone. He was the most absurd person I've had to deal with in this aspect. I WILL NEVER DO BUSINESS WITH THIS COMPANY EVER AGAIN AND SHAME ON YOU GROUPON for subjecting your customers to this place. Please don't waste your time or money on this place.