I agree that even a "1" is worthy of them. I too ordered the "cozy lamb sweater". Ordered on 10/26/17, just arrived today. AWFUL QUALITY, yet no return address. What to do? I have asked them to IMMEDIATELY supply a return label. But for a backup I am filing a chargeback to my credit card. With them supplying no return address, my card company will credit my card. Let's get rid of this company!