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Erika A.

Contributor Level

Total Points
87

1 Review by Erika

  • PetAmberAlert

8/3/18

I am not going to go into detail about the package I paid for because it's similar to the reviews from the other unhappy customers. Here's what I will say... They have NO customer support via email, phone, or chat. They hide behind a answering service. The operators no nothing about the company just take messages. I am pretty sure that their testimonials on the website are fake. I called many of the phone numbers listed and was unable to reach anyone. Very convenient for them. I am pretty sure they don't have pet detectives working on anybody's order. That's just marketing fluff on their website. In fact, their site is out of date. They haven't posted anything to their blog in a long time. Not a good sign.

When my cat first went missing I tried Pawboost which is a fairly good service. However, I decided that I needed to send out another alert since it's been several months that my cat has been missing. Out of curiosity, I decided to try this service to see what the difference was between the two services, PetAmberAlerts and Pawboost.

I've had it with companies taking advantage of people. This company either better straighten up or they are going to have a reputation management nightmare on their hands.

Erika

Erika Has Earned 7 Votes

Erika A.'s review of PetAmberAlert earned 7 Very Helpful votes

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