If I had read the reviews before desperately ordering from this site, I would not be in the predicament I am in today. I had been looking for a dress for my daughters wedding. I finally found "THE DRESS", unfortunately because it was out of season my size was only available on this site. When I called to order I was informed by Allen that my size was not available but he had a dress that was exactly the same except for the sleeves, So I agreed to this dress since I was down to the wire. When the dress arrived, it was similar but did not fit well due to the bustline, which is why the original one was PERFECT! I called again spoke to Allen, and explained what happened and he said no problem send the dress back for a refund. I sent the dress back on 1/3/20, it was received at their location on 1/7/20, it was signed for at their location and to date 7/1/20 I have not received my refund, not 1 call and no answer to my last 6 emails. I would not recommend anyone else buying from them, after reading reviews (AFTER MY PURCHASE) I realized I am not the first customer they have not treated well! LESSON LEARNED HERE