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Eric W.

Contributor Level

Total Points
169

2 Reviews by Eric

  • Eyebuydirect

8/28/20
Verified site experience

3rd time buying glasses, I love this online store!<3

Reason I chose this business:

Reliability!

  • Points2Shop

8/16/17

I have earned about $94 on this site and I have to say that my time spent making that was absolutely miserable the entire time I was doing the surveys and tasks. The surveys are long, boring, unfair, a waste of time, and a waste of an effort. They take about 20-60 mins to complete and you want to shoot yourself in the head if you do one that is an hour. The worst part of this is that you are not guaranteed to qualify for each survey, you have to fill out demographics and see if they match with the survey, but the surveys do not scan your demographics before you take them (which is complete bull $#*!), so you have to wait to go to the page that has the demographic question and if you are 1% or 99% done with the survey you can be DQ'ed at any time for any reason even ones that are not apparent. So you can be 60 mins into a survey and they can ask you a question at the very end if you don't match what they are looking for BAM, congrats bro you just wasted an hour of my life with no compensation whatsoever. In my experience, you gain less than $1.00 an hour. It's just completely a waste of your time, it's not a scam but god damn is it hard to make a messly 0.50 cents.

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Janna D. – Points2Shop Rep

Hello Eric,

I am sorry to read about your frustrating survey completion experiences. Unfortunately, we do not have control over the amount our clients are willing to pay for surveys, the topic of the surveys or the length of time it takes to complete them. We merely facilitate completion of these surveys by directing users such as yourself to the surveys. So, a client will create their survey, let us know the payment and we then forward users on to complete these surveys.

I understand that disqualification is extremely frustrating and we do our best to match users with the surveys they are most likely complete. One of the ways we do this is by asking users to fill out detailed demographic profilers, this enables to us to narrow down the surveys shown to you. For example, if you state in your profilers that you do not play video games you will not receive surveys about your video game behaviours. Additionally, we present users with the surveys they are most likely to qualify for as opposed to the highest paid.

Disqualification once you are within a survey is definitely annoying, especially when it is at the end as you have described. This tends to be when the demographic profilers have been placed at the end of the survey instead of at the start. As I previously mentioned this is something we have no control over. However, our system automatically detects when late disqualification occurs and de-prioritises these surveys. We usually have about 2000 surveys running at any point and the majority of these surveys are only active for a few hours to a few days. This means that we all too often find out about surveys which are not set up correctly after our users have these bad experiences. When surveys like this are identified then we will no longer allow users to go into the survey.

Unfortunately, unless a survey has been completed then we cannot pay you as we have not been paid ourselves. Whilst compensating disqualified users sounds reasonable, it is not financially feasible. However, I can reassure you that any data collected from disqualified users is discarded. This is because the market research clients we work with follow the regulations and standards set by ESOMAR. If you are interested in learning more about the regulations and standards that they follow then you can read more on ESOMAR’s website.

One of the ways you can improve your earnings from surveys is by installing our Chrome Extension. We pay a 20% bonus on internal surveys completed if the chrome extension is installed. This enables us to identify any issues that arise within a survey and improve the survey experience for users such as yourself.

I hope that this information helps you to understand the processes that affect survey payments and qualification. I hope that you will consider coming back in the future.

Kind Regards,

Eric Has Earned 9 Votes

Eric W.'s review of Points2Shop earned 9 Very Helpful votes

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