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Eric T.

1 Level 1 Contributor
  • 3 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Health, Home & Garden

Member since January 2017

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3 Reviews by Eric

I was happy with my experience in buying a corner sofa and armchair at DFS Norwich. However when it was delivered a part of the sofa was torn. I then spent over a week chasing the store. I was asked to accept the damaged part of the sofa, then I was asked to accept it with some compensation but the assistant would not say how much compensation. Eventually they collected the good part of the sofa to have the whole lot sent back to the factory and now it has been sent back but the store can't tell me when the delivery will be!
This company does not pay for the recycled items you send to them. You have to accumulate £20 before they pay you. Now that I have earned £19.65, they are not accepting cartridges I have sent giving various excuses as this would take me over the £20 when they would have to pay me. Can't speak to anyone on the phone as just recorded messages and do not respond to emails.
I found the website easy to use together with the process of ordering the glasses. I found the glasses were of great quality and the delivery was as expected. I would definitely order again from perfectglasses.co.uk.

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Nikki H. reviewed DFS

Honestly don't bother! Once your items are delivered no one cares if they are broken and every...


Delivery to Germany took some time. Glasses are a great price for what you get. I do wish there...