I ordered theater seating (Seatcraft Diamante) for my new home, and I couldn't be any happier with the quality of the seats! I was hesitant at first to order my seating online sight unseen, but I have no regrets now that I've seen and sat in them in person. I had the unfortunate situation of one seat arriving damaged (bent metal footing - the quality of the metal made it such that I couldn't bend it back to normal shape) during shipment, but all it took was one call to Customer Service and John Jasso had a new one shipped within 2 days. I am 100% satisfied with my product and their service. Will order from again!