Well it took a little while but I did get a refund. The other reviews I read had me scared and thought my money was gone for good. I don't think I would order from them again because both orders were not received. The site showed that both had shipped and both made it to LA, one stopped there and one was sent to Chula Vista, I live a hundred miles away from there. I don't trust the individual sellers and do think there is a scam going on. I thank DHGate for the refund.