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eric s.

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1 Review by eric

My Turtle Store.com

  • My Turtle Store.com

“BE VERY WARY OF THIS COMPANY”
9/26/19

MyTurtleStore is in business ONLY for the money. No concern whatsoever for the customer. Communication and follow-thru with this company is terrible. Man who answers the phone is rude, cold, and uncaring. Tried to contact the owner numerous times. The owner never responded back after many phone calls and emails. There was a mix-up with my order and MyTurtleStore would not fully refund the money. Their phone machine does not work on the weekends so cannot leave a message. Turtles come in a small box (always unannounced when they will arrive), and there are NO instructions whatsoever how to care for them, what to feed them, how to house them, diseases, compatibility, cautions, etc. This is a nightmare of a company to deal with. PLEASE BE WARY!

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