I should have ordered on Amazon. I went with Office Depot since the printer I ordered was $18 cheaper, but now I realize this was a mistake. It still hasn't shipped out despite an email saying it would arrive by June 9 (today is June 21). Live chat support was apologetic but just said they'd send my case for review and I have to wait several more days... still haven't heard back. I may have to just dispute the charge with my credit card and order elsewhere.