Eric M.

I made hotel booking thru Priceline about February12th I had to extend my stay and used Priceline. After entering my card data I pressed enter only for three hotels to pop up l clicked on my choice pressed enter to be informed I had been booked in a hotel in Washington DC. I immediately phoned Priceline and was informed the price at the particular app was low because the app allocates hotels on a lucky dip basis. I complained to my bank which took up the case with Priceline which did not budge. I strongly believe the app has been programmed to allocate hotels different from the choice of their customers and this is just a way to scam people of their hard earned money. The matter will be taken up with Consumers Protection Council and will post update soon