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1 Review by Eric

TickPick

TickPick

2/25/19

run away from TickPick, do not walk. run and run fast. Make Usain Bolt look like a snail..
I purchased tickets for an event and agreed to a price, submitted my order and thought everything was good.
Until.....
TickPick charged my card for more than the agreed upon price.. Yes, the order did say $0 in Fees and $0 shipping.. Thats what they make you think... Boy did they have me fooled. After I submitted my order and agreed to 1 price without my consent they charged my card more.. When I asked them about they offered no apology and said that their system sounded my total up.
When I placed my order there was no time frame given on delivery so I thought I would receive my tickets in a timely manner especially since tickets for this event were on sale on the general public and were ready for instant download. Which I did show them proof.. TickPick sent me a ship date over 30 days away.

After reading bad reviews on their delayed shipping and how some had problems. Living 9 hours away from this event I asked TickPick about it. They just kept saying its guaranteed never adressed the conserns i had with the bad reviews.

I then let TickPick know about my consumer rights set by the FTC with a 30 day rule on shipping if no ship date is provided at time of purchase and how if a ship date of over 30 days is given after purchase they must offer a full refund . I had to file a complaint with the FTC and tell them my next step would be New York State Attorney Generals Office and filing a charge back..Then and only then did they follow my consumer rights but it came with threats of how they will blacklist me from their system for not letting them take advantage of me and not allowing them to violate my consumer rights.

When dealing with these people two very important things.
1. Know your rights as a consumer.
2. Check your bank statement cause they will charge you more than agreed

Eric Has Earned 3 Votes

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