Be honest, tons of communication issues came with language problem. The thing is, if you purchased something from TAOBAO, seller can not guarantee your shipping cost will be the same as domestic rates in China. Of course you have to pay extra shipping for the orders that going to overseas. Because including package, item weight can not be exact same as item description. Pay by Paypal will much easier and faster to get your refund once you returned items or cancel the transactions. I purchased 10 pcs of corner guard from ebuy7. They have very good customer service and fast reaction to answer your questions on Wechat app.