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Ordered a jacket when i got it, so small could not even get it on. I wear a 3X any other time and fits perfect, not from them. Then they want you to take pictures and send them and they only want to give you a partial refund that you have to use on their site they don't put it back on your card. Will not be giving any buisness to them again.
* Rosegal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Eric L.'s review of Rosegal earned 5 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Eric L,
We are sorry that your expectations were not met.
Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size.
We offer a comprehensive 30 Day Returns guarantee
Please check on https://www.rosegal.com/warranty-return/.
After checking, we have replied to you within 24 hours and we need your kind cooperation to offer us the item details.
If your item is returnable, please submit a ticket in our Support Center stating your:
Order number
SKU number or product name
Reason for return
Our customer service team will respond to your request within 24 hours and provide you with a Return Merchandise Form (RMA) along with our return address.
We have messaged you regarding your case. Please login to your account to reply to us.
Rosegal Customer Service Team