Hi everybody. I signed up for an account over the weekend just to see how this whole penny auction system worked. I never saw any notice that I would be billed as other have reported, and was charged $79.00.
After at least a dozen requests for a refund I was told each time that the credits I paid for were non-refundable, no exceptions.
Left with no good options I decided to flood their support system and email accounts with requests for refunds. So I finally just got my refund after sending ~300 emails and support tickets to them. Give it a shot. It only took me a couple hours to send all those messages.
Here's how to do it: go to http://wavee.zendesk.com/anonymous_requests/new and fill out the form and hit the submit button. This will create a support ticket in their system that they will have to deal with, one at a time. Very annoying. Just keep sending them.
I then also sent about 300 refund request emails to the following addresses: *******@wavee.com, Wavee Sales <*******@wavee.com>, *******@wavee.com, *******@wavee.zendesk.com.
You can do this quickly by sending a message. Then go to your sent items, find the message you just sent and hit "reply all", and hit send. Repeat as much as you want.
It worked for me. It might work for you.
Good luck.