Eric K.

I went and created an account just to warn people away from this terrible company. We ordered wedding programs from Zazzle in mid July for our wedding 8/26/2017. Delivery was slated for the week of 8/7 so plenty of time. The delivery window comes and goes, and nothing. On 8/16 our order changes from having a scheduled delivery date to "processing". Then when we called to find out what was happening I was informed that they would "put them into production on 8/24 and we would have them in September."

We can have our programs for our 8/26 wedding in September? What good does that do us? They had 1.5 months to process this request. Every single other vendor we used for materials for this wedding has delivered in a timely manners. We even had a person do custom wood etchings and deliver in 1/4 the time it is taking zazzle.

If you ever want to see an end result to your product, under no circumstance should you used this company. They are inept and their customer service after they screw up will do everything in their power to be lazy and not help you.

Avoid, Avoid, Avoid.

Update: The Zazzle solution is to offer a $10 voucher on your next order vs doing any actual work to expedite your order. Sorry, but you do not get a return customer through terrible service. I will never throw money away on your products again.