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I'd never use Kinguin again!
I'm all for a bargain but their not worth it. 1st, while advertising Office 10 for $34, at check out they add 2 BS fees and the price goes to around $41. But worst, their access code did not work! I tried all 3 ways they suggested before reaching out to their Customer Service. Initial response was reasonably timely, 1/2 a day maybe, but instructions were not clear so I wrote asking clarification questions. After no response I had to hire a tech at $80 to get it to work. More cost than just buying from recognized places for $100, plus delay and aggravation! I'd give a 0 stars if I could!
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It's very likely you will get used or invalid keys from them, while they just give excuses to...
Dear Eric,
Please accept our apologies for not meeting your needs.
First of all, we are truly sorry for the issue in the first place. Installation of software might be not too straightforward and contain a few traps on the way there. We review our guidelines periodically, trying to hit the right balance between streamlined and comprehensive.
Second of all, our team sincerely apologizes for the delay with the response to your ticket. We are currently experiencing increased traffic, which sadly impacts our capacity to respond on time. Rest assured that it was never our intention to leave you hanging. What is more, if there are still issues with your purchase, feel free to message us directly here with the order number or ticket ID and we will check your case without any delays. As you are a valued customer, we will be happy to assist you further.
Kind regards,
Tony