I installed tail lights left one worked. Right one didn't. After comparing both taillights I noticed right tail light was wired differently from left and wires was cut and taped up. I WAS SENT A REFURBISHED LIGHT! Unfortunately you don't know your sent a non working taillight without installing them. Car ID has a VERY FRAUDULENT POLICY. HEADS UP FOLKS. Once you install item your $#*! out of luck if its defective. $575 for taillights that don't work... STAY FAR AWAY FROM CARID. Your welcome folks.
Dear Eric,
Please, accept our sincere apologies for this frustrating experience with our company.
This is not how we usually work and we would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best in order to provide each and every client with a top-notch customer service and work on improvements every day.
Please, email me directly at roxy.po@carid.com with your order details and I will be happy to help as well as provide the proper compensation for the inconvenience caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com."