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I placed an order on 12/5/16 which you would think was plenty of time to receive the item in time for Christmas. The expected delivery date online shows as 12/13-12/16 and the tracking shows that it should have been here by 12/15. On 12/19 I conducted a live chat with someone from Red Bubble who assured me that the package was on the way and that it would be here by 12/22. Today I spent over an hour on the phone with UPS and USPS who all state that they do not have the package. I thought... No Biggie, I will just live chat with someone and they will surely resolve the problem for me, oh how I was wrong! Not only do they not have a phone number so that you can call them, they have REMOVED the option to live chat, probably because they have ruined Christmas gifts for thousands and can't keep explaining how they are at fault.
Avoid this company! It's sad that these other sites cannot complete with Amazon.
Tip for consumers:
Avoid this company
* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Erica M.'s review of Redbubble earned 4 Very Helpful votes
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No real support for artists as account was closed without a detailed explanation. My designs are...
Hi Erica,
Thanks for taking the time to share your feedback.
We're very sorry your order has yet to turn up. It looks like this order has been refunded and you should see this in refund in your account shortly. Your input is extremely important to us, so we'll make sure this gets passed along to the right team.
If you have ant other questions or concerns, please let us know.
Warmest wishes,
Redbubble