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2 Reviews by Erica

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Musician's Friend

Musician's Friend

9/18/18

We bought a violin and a bow. Order number mf1285425042 on Aug 23 2018.They didn't check the product before shipping. We received a disgusting bow with fungus and mold. Please see the photo. We spent over $800 but got a poor quality bow.
We already sent the photos regarding the bow showing 5 spots with mold and fungus when the violin arrived. But the company asked us to mail back the bow from Taiwan. And they didn't pay the international return freight cost. It is the poorest service we had encountered .We only want to return the money of bow and excuse.

Mr. Rebates

Mr. Rebates

8/16/18

I placed three orders on Plant Therapy through Mr. Rebates since May 2018. The rebates are missing. They said it is my computer problem. But I got rebate from Amazon and iherb during the same time. I only used same computer. It is not my computer problem. They insist it was my computer problem. And their customers system is poor. You can' t enter invoice number over three months or less tree months. I emailed them couple times they just relied bureaucracy answer.

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